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Privacy Policy

PRIVACY POLICY

About this policy

5aside.org is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Netbusters UK Ltd (trading as 5aside.org) is a sports league provider with leagues running across London. Our trading address is: Unit 12, Eurolink, 49 Effra Road, SW2 1BZ Our registered address is: 63 Clive Road, London, SE21 8DA.

How do we collect information from you?

We collect information from you:

  • when you make a team/solo booking or registration via www.5aside.org
  • when you make an enquiry through via www.5aside.org
  • when you subscribe to marketing emails via www.5aside.org
  • when completing surveys/customer feedback

What type of information is collected from you?

When making a booking or subscribing, 5aside.org may collect information such as:

  • name
  • e-mail address
  • telephone number
  • home address
  • debit or credit card information

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

The information we collect from you may be used in the following ways:

  • to ensure we tailor your experience to best suit your requirements
  • to send league information pre and post registration
  • to improve the service and needs of customers
  • to process transactions when completing bookings

Your information, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties without your consent. Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies if necessary to deliver services on our behalf.

This does not include trusted third parties who support the operation of our website, business operation or servicing our customer needs as long as those parties agree to keep this information confidential and comply with all legislation. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes:

  • Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials
  • Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and
    referral sites
  • Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie
  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services

How long will we keep your personal data for?

Personal data that we obtain will not be kept for longer than necessary.  If you have registered and purchased for the use of our service, then we will retain your data as long as needed to provide you with the best possible customer service.

How to contact us?

Netbusters UK Ltd welcomes your comments regarding this Privacy Policy. If you believe that 5aside.org has not adhered to this Privacy Policy, please contact us at info@5aside.org We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.